Get help with incorrect beginning balances, duplicate transactions, and reconciliation problems.

If you’ve spent hours trying to make QuickBooks match your bank statement, you may be unsure what to correct—or worried that making another change will affect previous months.

Iris Carter-Collins helps business owners investigate QuickBooks bookkeeping problems and determine what needs to be corrected so they can move forward with more confidence in their records.

Does any of this sound familiar?

• Your beginning balance is wrong, and you don’t know why.
• QuickBooks won’t reconcile to your bank statement.
• Duplicate transactions are making your balances confusing.
• A previously reconciled month no longer looks right.
• You’re several months behind on reconciling your accounts.
• You’ve tried fixing the problem, but the numbers still don’t make sense.

A difference between your bank balance and QuickBooks doesn’t always mean your books need a full cleanup. The first step is understanding what’s causing the difference.

Find the problem before making more changes

Depending on your situation, a review may include:

• Comparing your QuickBooks records with your bank or credit card statements.
• Investigating beginning-balance discrepancies.
• Looking for duplicate, missing, or incorrectly entered transactions.
• Reviewing changes that may have affected earlier reconciliations.
• Identifying the accounts and months that need attention.

Once the problem is understood, we can discuss the corrections needed and whether a focused repair or a broader bookkeeping cleanup makes sense.

How it works

1. Tell me what’s happening

Complete the form below with a brief description of the problem and how far behind your books are.

2. Discuss the next step

We’ll talk through your situation and determine what information is needed to assess the work.

3. Agree on the work before it begins

You’ll receive a proposed scope and pricing for your approval before correction work begins.

Looking for someone to handle the corrections?

This service may be a good fit if you have unresolved reconciliation problems, several months of bookkeeping that need attention, or records you no longer feel confident using.

You don’t need to know exactly what went wrong before reaching out. Start by telling me what you’re seeing.